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5 Ways to Handle Difficult Customers

October 10, 2011 By Nadeem Muaddi

  We’ve all experienced difficult customers before. You know the type – they complain about your prices; drop by everyday to “see how things are coming along”; nitpick on your work before the job is even finished; and - even after you meet all of their requirements – still aren’t satisfied. Fortunately, there are ways to handle difficult customers. Here are the … [Read more...] about 5 Ways to Handle Difficult Customers

Is Auto Trim a Multidisciplinary Craft?

September 15, 2011 By Nadeem Muaddi

Innovation and design website Humans Invent recently published an interesting article titled "Crafting the world’s best car interiors". The article is about Bentley and the meticulous detail it infuses into every step of the design process. While that's interesting, it's not the best part of the article. What is - is how Peter Cullum-Kenyon, Bentley’s color and trim manager, … [Read more...] about Is Auto Trim a Multidisciplinary Craft?

10 Tools Your Shop Shouldn’t Skimp On

September 12, 2011 By Naseem Muaddi

Not every tool you own needs to be a Snap-On, Matco or Craftsman. Sometimes a cheap, average-quality tool will do just fine. However, there are some tools that no auto upholstery shop can afford to skimp on. In some cases, they may be expensive – but they’re necessary because we depend on them to make our work more efficient and effective. … [Read more...] about 10 Tools Your Shop Shouldn’t Skimp On

Auto Trimmers Sharing Lessons

August 14, 2011 By Naseem Muaddi

Wisdom often comes from experience, and a lot of the times those experiences are bad. That’s why when a person, who I consider wise, says “take it from me,” I pay attention. You see, learning the hard way is sometimes the best lesson. Call it a blessing in disguise, but screwing up leaves us with a valuable lesson learned that we won’t soon forget or repeat. In fact, the … [Read more...] about Auto Trimmers Sharing Lessons

Does Your Trim Shop Have a Slogan?

May 25, 2011 By Nadeem Muaddi

Does your auto trim shop have a slogan? If not, maybe it should. According to Business News Daily, "[I]f there's a lot of competition in your market, a good slogan could be the thing that separates you from the competition." It helps build brand awareness and communicates what you're all about. Many of our industry suppliers already use slogans. It's mostly independent auto … [Read more...] about Does Your Trim Shop Have a Slogan?

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Auto Upholstery - The Hog Ring - Juki Sewing Machine

How Does a Sewing Machine Work?

You know how to work a sewing machine, but do … [more] about How Does a Sewing Machine Work?

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This is How to Upholster a Steering Wheel

Want to learn how to upholster a steering … [more] about This is How to Upholster a Steering Wheel

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Shop Profile: Cutter’s Custom Stitchin’

There’s a three-man auto upholstery shop in … [more] about Shop Profile: Cutter’s Custom Stitchin’

The Hog Ring - 8 ways to make your trim shop more professional

8 Ways to Make Your Shop Professional

Auto upholstery shops that look and act … [more] about 8 Ways to Make Your Shop Professional

Why I Build Miniature Car Seats

For the past few years, I’ve been … [more] about Why I Build Miniature Car Seats

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Why are Headrests Difficult to Remove?

Ever wonder why some headrests are difficult … [more] about Why are Headrests Difficult to Remove?

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