Upholstery Journal recently published a helpful article on how to follow through on a sales pitch. While the tips provided aren’t specific to auto upholstery, it’s easy to see how they can help improve the process through which most shops give estimates and close deals. … [Read more...] about How to ‘Sell Through to the End’
Better Business
Tips for Repairing Another Trimmer’s Work
It’s not easy or fun to fix another auto upholstery shop’s botched work. Not only must you find a way to redeem sloppy craftsmanship, but you also have to contend with an angry customer – someone else’s angry customer. In his latest “Interior Insights” article for Hotrod & Restoration Magazine, Harry Weimann discusses how to deal with these sticky situations. … [Read more...] about Tips for Repairing Another Trimmer’s Work
Is Your Shop Ready for Obamacare?
American auto upholstery shop owners (and employees) confused by the "Affordable Care Act" – otherwise known as Obamacare – should check out the online resource SEMA has compiled for automotive professionals. This is especially important for shops that provide health benefits to employees. … [Read more...] about Is Your Shop Ready for Obamacare?
Tax Refunds Spell More Business for Shops
If you're not planning any sales or promotions to take advantage of US customers' tax refunds, maybe you should. According to a study conducted by eBay Motors, one-third of consumers expecting cash back from the federal government plan on spending at least 35% of it on a new car or repair. … [Read more...] about Tax Refunds Spell More Business for Shops
Visualizing Seats with Katzkin and Alea
For many auto trimmers, coming up with an interesting and attractive idea for a customer’s car seats is easy. It’s effectively communicating that idea without a visual aid that’s the challenge. Fortunately, two very reputable aftermarket leather seat-cover suppliers provide free online tools that allow trimmers to quickly and easily design seats. You don’t even need to be … [Read more...] about Visualizing Seats with Katzkin and Alea
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