It’s not often that an industry supplier or manufacturer asks auto upholsterers for feedback. So when Alea leather Specialist, Inc. announced it was launching an industry-wide survey to gauge satisfaction with its products and services, we knew we had to be a part of it. … [Read more...] about Survey: Alea Leather Wants Your Feedback
Archive
The Winners of Our SewGlow Give Away
Thanks to everyone who read and shared our review of SewGlow, the world's first industrial-strength glow-in-the-dark thread! As promised, we picked two auto upholstery shops who entered our Facebook and Instagram contests to award a free cone of SewGlow thread. … [Read more...] about The Winners of Our SewGlow Give Away
2015 Mercedes C300 Interior Discoloration
The 2015 Mercedes-Benz C300 has an upholstery problem. Owners are reporting multiple issues with its MB-Tex imitation leather — including discoloration, white splotches that come and go with cold and humid weather, and greasy looking stains that appear wet, but are actually dry to the touch. … [Read more...] about 2015 Mercedes C300 Interior Discoloration
How to Turn Mistakes into Opportunities
Even the most skilled auto upholstery professionals sometimes make mistakes —which, if not handled correctly, can damage their shops’ reputations and end up costing them future business. But with set guidelines for how to respond to such problems, shops can turn mistakes into opportunities to showcase their superb customer service. … [Read more...] about How to Turn Mistakes into Opportunities
SEMA PRO Open Meeting and Discussion
The Professional Restylers Organization (PRO) — a SEMA council that includes auto upholsterers — will host its annual Long Range Planning Meeting and Industry Discussion in Motor City this month, and the event is open to members and non-members alike. … [Read more...] about SEMA PRO Open Meeting and Discussion
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