Auto upholstery shops that only compete on the quality of their work and prices of their service may be inadvertently costing themselves business. A recent article published in Restyling Magazine suggests that most patrons who choose to take their vehicles elsewhere do so because of poor customer service. … [Read more...] about Is Bad Service Costing You Business?
Better Business
How Social Media Connects Trim Shops
Interested in how social media can help grow your auto upholstery shop? Checkout Restyling Magazine’s recent interview with Lisa and Mike Berggren of Dark Dog Customs. … [Read more...] about How Social Media Connects Trim Shops
Make Your Shop Appealing to Women
Restyling Magazine recently published an interesting article on how restyling shops can make their products and services more appealing to female customers. The article doesn't specifically pertain to auto upholstery, but the lessons it contains can be easily applied to what we do. … [Read more...] about Make Your Shop Appealing to Women
Read The Hog Ring in DLT News
Read our article "10 Tips to Facebook Market Your Shop" (part one) in this month's issue of DLT News. … [Read more...] about Read The Hog Ring in DLT News
Why You Must Resolve Complaints
Recently, issues of customer service have been a hot topic in our Auto Upholstery Forum – with trimmers and suppliers sharing their thoughts on what constitutes good or bad service. Given the popularity of this subject, we thought it would be helpful to share an interesting article recently published by Performance Loyalty Group – a consultancy that helps businesses gain … [Read more...] about Why You Must Resolve Complaints
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