The Hog Ring

Auto Upholstery Community

Better Business

Don’t Just Sell Repairs, Sell Comfort Too

By

While the rest of the world may not take men with ponytails seriously, Buick does. Which is why its 2012 Verano sedan features headrests that provide comfort and support for drivers who rock the dated look. Useful? My hair is too short to tell. Quirky? Definitely. But it's no gimmick. Buick says that it invested 1,000 hours into developing new headrests and seats because … [Read more...] about Don’t Just Sell Repairs, Sell Comfort Too

5 Ways to Handle Difficult Customers

By

  We’ve all experienced difficult customers before. You know the type – they complain about your prices; drop by everyday to “see how things are coming along”; nitpick on your work before the job is even finished; and - even after you meet all of their requirements – still aren’t satisfied. Fortunately, there are ways to handle difficult customers. Here are the … [Read more...] about 5 Ways to Handle Difficult Customers

Avoiding Flood-Damage Car Scams

By

With Hurricane Irene and Tropical Storm Lee behind us, the auto market will undoubtedly see an increase in the number of flood-damaged cars available for sale. While most private owners and used-car dealers will do the right thing and register the cars' titles as salvaged or flood-damaged, others will not. Hoping to make a quick buck, some heartless folks will ship the cars … [Read more...] about Avoiding Flood-Damage Car Scams

JD’s 2011 Interior Satisfaction Study

By

According to JD Power & Associate’s 2011 Interior Quality and Satisfaction Study, more than two-thirds of the problems reported by new car owners reflect dissatisfaction with the design of their vehicles' interior features. While that's unfortunate for automakers and new car owners, it does present interesting opportunities for auto trimmers. Providing solutions to … [Read more...] about JD’s 2011 Interior Satisfaction Study