The Hog Ring

Auto Upholstery Community

Auto Trim

Why You Must Resolve Complaints

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Recently, issues of customer service have been a hot topic in our Auto Upholstery Forum – with trimmers and suppliers sharing their thoughts on what constitutes good or bad service. Given the popularity of this subject, we thought it would be helpful to share an interesting article recently published by Performance Loyalty Group – a consultancy  that helps businesses gain … [Read more...] about Why You Must Resolve Complaints

Nissan Answers ‘Do Not Resew’ Inquiries

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Earlier this year, we reported on Nissan’s controversial use of “do not resew” tags on new vehicle seat covers. Nissan had implemented the restriction without giving an explanation as to why it had been put in place or what other repair options were available to auto trimmers. Not even SEMA was able to get the automaker to comment on the issue. Well, after months of no … [Read more...] about Nissan Answers ‘Do Not Resew’ Inquiries